Your information and choices
Privacy Policy
Inspection and estimate requests
When you send an inspection request or use the roof calculator, the details you enter (name, phone number, email address, property address, the service you are interested in, how you heard about us and any notes, plus the calculator's roof measurements) are emailed to our Austin office through our email delivery provider, Resend, so we can contact you about your roof. After an inspection request we also send you one confirmation email through the same provider. The website itself keeps no copy. We use these details only to respond to your request and arrange the work you asked about. The roof calculator page uses Google Maps Platform to show the satellite map and suggest addresses, so Google receives your browser's IP address and the address you type; the roof measurement for the address you choose is requested from Google's Solar API through our server.
Cloudflare security verification
Request forms use Cloudflare Turnstile to check for automated activity. Cloudflare processes browser and network signals for that check; only the verification token is sent to our server.
Necessary website data
Our hosting and security provider, Cloudflare, processes IP addresses, request times, browser information and security logs to deliver and protect the website. Images, fonts and other assets may be supplied through content-delivery services. Your browser remembers the privacy preference you save here.
Analytics
We use Google Analytics 4 to understand which pages people visit, how they arrive, how long they stay and which parts of a page they use, so we can improve the site. Google Analytics sets first-party cookies and processes a pseudonymous identifier, approximate location, device and browser details and the interactions described in the Cookie Policy. IP addresses are not stored by Google Analytics 4. Analytics runs only after you accept it, and you can change that choice at any time through ; Google's own use of data is described in How Google uses information from sites that use its services.
Cookieless visit statistics with Matomo
We also count visits with Matomo, hosted by InnoCraft (Matomo Cloud) for our web agency, to see which pages are read and where visitors come from. Matomo runs with cookies disabled, so it stores nothing in your browser and does not recognise you across visits or other websites; for that reason it runs without the analytics choice above. It receives the page address without query strings or URL fragments, the page title, time on the page, browser and device type, and an approximate location derived from an IP address that is shortened (anonymised) before it is stored. A referring website is reduced to its domain, and only for recognised search, social and AI-assistant services. Clicks on phone, text and email links and successful inspection or calculator requests are counted as events, as are clicks on links to other websites or downloads (with that link's address, without its query string). Matomo also measures how forms are used (which fields are used, time spent and whether a form is submitted); what you type into a form is never sent. The data is not used for advertising or shared for any other purpose. If your browser sends a Global Privacy Control signal, Matomo does not load.
Session recordings (Microsoft Clarity)
If you accept analytics, Microsoft Clarity records how pages are used (scrolling, clicks, mouse movement and screen layout) and may replay a session so we can find confusing pages. Everything typed into forms is masked before it leaves your browser. Clarity sets its own cookies only after you accept; nothing is recorded until then, and you can withdraw the choice at any time. Microsoft's handling of that data is described in its privacy statement.
Advertising and Global Privacy Control
No advertising scripts run on this website. Advertising cookies remain off unless you choose to accept them, and stay off whenever your browser sends a Global Privacy Control (GPC) signal: we treat GPC as a valid opt-out of any sale or sharing of personal information and confirm that at /.well-known/gpc.json. Embedded third-party maps are replaced with a normal directions link.
External links and direct contact
Choosing a phone, text, email, social, review or directions link opens the relevant application or outside service, which has its own privacy practices. The Text link creates an editable draft; it does not send a message automatically.
Your choices and rights
You can accept, reject or change saved preferences through . To ask what information we hold about you, or to have it corrected or deleted, contact office@txproroofs.com or call 512-910-4110. We do not sell personal information.